Mix and Match

Refund policy

We offer a 30-day return policy. To be eligible, items must be unworn, unused, with tags, in their original packaging, and accompanied by proof of purchase. To request a return, contact us at s39084314@gmail.com before sending the item. If approved, we’ll provide return instructions and a shipping label. Damaged, defective, or incorrect items should be reported immediately. Certain items, including sale items, gift cards, personalized/custom products, perishable goods, and hazardous materials, are non-returnable.

Once we receive and inspect your return, we’ll notify you whether your refund is approved. Approved refunds will be issued to the original payment method within 10 business days, although your bank may require additional processing time. Customers in the European Union may cancel or return eligible orders within 14 days as required by applicable law. For any return or refund questions, please contact us at s39084314@gmail.com.